Privacy Policy
Last Updated: May 9, 2026
Royal Aesthetics Laser Clinic & Wellness Retreat (“Royal Aesthetics,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, schedule services, or interact with our clinic. By using our website or services, you acknowledge and agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Date of birth
Appointment and treatment history
Payment and billing information (processed securely through third‑party providers)
Any additional information you choose to provide
Protected Health Information (PHI)
As a medical aesthetics clinic, we may collect health‑related information necessary to safely perform treatments, including:
Medical history
Medications
Allergies
Treatment notes, records, and photos (with consent)
PHI is handled in accordance with applicable privacy and security standards, including HIPAA where applicable.
SMS & Marketing Consent
By providing your contact information, you consent to receive:
Appointment confirmations and reminders
Follow‑up care instructions
Promotional messages and offers
Message and data rates may apply. Message frequency varies.
Reply STOP or UNSUBSCRIBE to opt out. Reply HELP for assistance.
Automatically Collected Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited and interaction data
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance website performance and user experience. You may disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
Provide safe, effective, and personalized treatments
Schedule and manage appointments (including through Boulevard)
Communicate appointment details, reminders, and aftercare instructions
Process payments securely
Send marketing communications (with consent)
Improve website functionality and client experience
Maintain accurate medical and business records
3. Use of Third‑Party Platforms (Including Boulevard)
We utilize secure third‑party platforms for scheduling, charting, communication, and operational support, including Boulevard.
These platforms may:
Store client profiles, appointment history, and treatment notes
Process limited personal or health‑related data on our behalf
Be contractually required to maintain strict confidentiality and security standards
We take reasonable steps to ensure all vendors handling sensitive data follow appropriate privacy and security protocols.
4. Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes.
Information may be shared only in the following circumstances:
Service Providers
With trusted vendors who assist with:
Payment processing
Appointment scheduling
Email/SMS communications
Website hosting and analytics
Legal Requirements - when required by law, regulation, subpoena, or legal process.
Business Transfers - in the event of a merger, acquisition, or sale, your information may be transferred but will remain protected under this policy.
Important - no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. Data Security & HIPAA Considerations
We implement administrative, technical, and physical safeguards to protect your information, including:
Secure, access‑controlled systems
Restricted access to authorized personnel only
HIPAA‑aligned practices for handling health‑related data
While we strive to protect your information, no system can guarantee absolute security.
6. Your Rights & Choices
You have the right to:
Access your personal and health information
Request corrections to inaccurate data
Request deletion of information (subject to legal and medical record‑retention requirements)
Receive a copy of your records
Opt out of marketing communications at any time
To submit a request, please contact us using the information below.
7. Data Retention
We retain personal and medical information only as long as necessary to:
Provide services
Comply with legal, medical, and regulatory requirements
Maintain accurate business and medical records
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected by the “Last Updated” date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
Royal Aesthetics Laser Clinic & Wellness Retreat
15295 Lake Lamond Rd
Conroe, Texas 77384
Phone: 713‑898‑5846
Email: frontdesk@royalwellnessretreat.com